Support

Get help fast — open a Discord ticket right from the site, or check the FAQ below.

Scripts

Scripts Support

Something not working right with a script you own? Open a ticket scoped to that script.

Payments & Subscriptions

Payments Support

Payment problem, refund request, or a question about a specific order.

Infinity Subscription Support

Access issues, billing questions, or anything else about your Infinity subscription.

Pre-purchase

Pre-purchase Questions

Question about a script or Infinity before you buy — no account required.

Others

Business Support

Partnerships, sponsorships, press — no account required.

Others

Anything else — no account required.

Frequently asked questions

Do I need a Discord account to open a ticket?

No — Pre-purchase, Business Support, and Others can be used without one. Scripts Support, Payments Support, and Infinity Subscription Support need you to sign in with your FiveM account; linking Discord is optional but lets staff reach you there too.

How long does it take to get a reply?

Our team typically responds within a day. You'll see replies right here, and if you're not signed in we'll email you when one arrives.

Can I reply without joining the Discord server?

Yes — every ticket has its own page here where you can read and reply, whether or not you ever open Discord.

What happens when my ticket is resolved?

Once a ticket is closed, it's removed from our records here — the conversation itself still exists as a transcript in Discord if that's enabled on our end.

I have a question before buying — where do I ask?

Use the Pre-purchase Questions panel above — no account needed.